When sales increases, workload increases, spot which task consumed most of your time and resources, fix it with ITX Custom App, fast & accurate.
For example....
Complicated Inventory
According to statistic, to get 5 star rating from customers, pick the right product + fast delivery is the most important task. But, inaccurate on hand quantity is always the root cause of all problems, why? NO real time inventory system, update returning product to inventory is slow and tedious, reserved quantity for VIP customer blocks store keeper from picking, plus after picking found product defective, manual transfer (human error) and so on may add more complication to the whole problem.
ITX Fast Track Solution
We developed mobile friendly app for store keeper to update transaction in real time. When store keeper received SO or DO copy, they simply walk to the right location, scan product barcode, key in quantity and take out. If wrongly picked, scan product barcode again and return quantity immediately. Meaning, whenever you take out product mobile app will deduct quantity immediately.
This example uses 5 places to keep track each number.
- Product has 50 on-hand + receipt 70 = 120 on-hand now, VIP reserved 20, so store keeper can pick max 100 for delivery.
- Next, receipt is 30 + 20 reserved = 50 on-hand now, VIP cancelled reserved, so store keeper can pick max 50 for delivery, but found 5 defective, hence max delivery is 45 only.
- Defective item repaired, store keeper can pick remaining 5 for delivery.
Outcome
Real time inventory system, always knowing the real quantity in the box, the real quantity in repair, and so on. And, every product move can be traced, from where to where, who did this and when date-time.
Problem
This Online Wholesaler tested a few inventory software but on-hand quantity still not tally all the time. To achieve fast picking and delivery is still a big challenge.
On-hand quantity not tally due to many reasons...
- delay update on goods receipt quantity
- delay update on wrongly picked item (sit in packaging zone)
- reserved quantity block user from picking (lack of collaboration)
- fixing mistake with manual transfer (never ending human error)
- picked item found defective, pick again (lack of tracking)
Need user friendly solution to keep track all these little little issues, as time passes, these forms the bottom of the ice berg (big hidden issues).
Solution
Developed mobile friendly app for store keeper to pick and return, let see how it works...
- Sales to provide store keeper SO or DO copy
- Store keeper walk to the right location, scan product barcode with phone, key in quantity, hit take out. App will update on-hand instantly.
- If picked wrong item, scan product barcode again and return quantity immediately.
How to keep track all numbers in real time? (refer diagram above)
- Start with 50 on-hand + receipt 70 = 120 on-hand now, VIP reserved 20, so store keeper can pick max 100 for delivery.
- Next, receipt is 30 + 20 reserved = 50 on-hand now, VIP cancelled reserved, so store keeper can pick max 50 for delivery, but found 5 defective, hence max delivery is 45 only.
- Defective item repaired, store keeper can pick remaining 5 for delivery.
Outcome
- Store operator says, this is what we want.
- Real time inventory, quantity in the box = quantity in system all the time.
- Every product move can be traced, from where to where, who did this and when (date-time). Every store keeper transaction can be traced too.
Problem
Catering operator received too much order (Sales too good).
- The boss spent 80% of her time taking order, updating order and preparing daily order summary for kitchen and delivery crew using Excel worksheet.
- Days after delivery, she will start preparing invoice, double check order quantity and update Invoice then email to the right customer.
- She woke up 4am and work till 12 midnight everyday, 6 days a week since last few years.
- She don't have confidence to delegate these task to her staff.
Solution
Developed mobile friendly app for her to create and update customer order, and a button to print daily order summary for kitchen and delivery crew based on her regular format.
For invoice, a button to create invoice based on latest order quantity, edit and then email to customer based on her requirement.
Outcome
She tested the app for a while and now delegating order handling task to another trusted staff, because she can monitor online. And now she started to focus on developing new division, scale to grow.
Too much order
Due to friendly services and tasty food, a food caterer received too much order. The boss spent 80% of her time taking order, updating order and preparing daily order summary for kitchen and delivery crew, with Excel worksheet. Days after delivery, she will start preparing invoice, double check order quantity and update Invoice then email to the right customer. She woke up 4am and work till 12 midnight everyday, 6 days a week since last few years.
ITX Fast Track Solution
We developed mobile friendly app for her to create and update customer order, and a button to print daily order summary for kitchen and delivery crew. For invoice, she will handle it in the backend, a button to create invoice based on latest order quantity, edit and then email to customer.
Outcome
She tested the system for a while and now delegating order handling task to another trusted staff.
Too much order
Due to friendly services and tasty food, a food caterer received too much order. The boss spent 80% of her time taking order, updating order and preparing daily order summary for kitchen and delivery crew, with Excel worksheet. Days after delivery, she will start preparing invoice, double check order quantity and update Invoice then email to the right customer. She woke up 4am and work till 12 midnight everyday, 6 days a week since last few years.
ITX Fast Track Solution
We developed mobile friendly app for her to create and update customer order, and a button to print daily order summary for kitchen and delivery crew. For invoice, she will handle it in the backend, a button to create invoice based on latest order quantity, edit and then email to customer.
Outcome
She tested the system for a while and now delegating order handling task to another trusted staff.
Complicated Inventory
To get 5 star rating from customers, pick the right product and deliver fast is the most important task. But inaccurate on hand stock quantity is always the root cause of all problems, returning wrongly picked product is slow and tedious, reserved quantity for VIP customer blocks store keeper from picking, plus defective item, manual transfer (human error), scrap and so on may add more complication to the whole problems.
ITX Fast Track Solution
We developed mobile friendly barcode scanner app for store keeper to scan, pick item and update on hand quantity instantly. So, when store keeper received SO or DO, they simply walk to the right product location, scan product barcode, update item quantity, and take out. If picked wrongly, scan product barcode again and return quantity immediately. Meaning, on-hand quantity is updated instantly every time product take out from the box or put back into the box, so your inventory quantity is real time in action.
This example uses 5 places to keep track each number.
This product has 50 units on-hand + receipt 70 units = 120 unit on-hand now, VIP reserved 20, so store keeper can pick max 100 unit for delivery (system controlled).
Next receipt is 30 units + 20 reserved = 50 units on-hand now, as VIP has cancelled the reserved, store keeper can pick max 50 unit for delivery, but found defective 5 units, therefore max delivery is only 45 units.
Defective 5 units repaired, store keeper can pick max 5 unit for delivery.
Every product move can be traced, from where to where, by who, date-time.
Complicated Inventory
To get 5 star rating from customers, pick the right product and deliver fast is the most important task. But inaccurate on hand stock quantity is always the root cause of all problems, returning wrongly picked product is slow and tedious, reserved quantity for VIP customer blocks store keeper from picking, plus defective item, manual transfer (human error), scrap and so on may add more complication to the whole problems.
ITX Fast Track Solution
We developed mobile friendly barcode scanner app for store keeper to scan, pick item and update on hand quantity instantly. So, when store keeper received SO or DO, they simply walk to the right product location, scan product barcode, update item quantity, and take out. If picked wrongly, scan product barcode again and return quantity immediately. Meaning, on-hand quantity is updated instantly every time product take out from the box or put back into the box, so your inventory quantity is real time in action.
This example uses 5 places to keep track each number.
This product has 50 units on-hand + receipt 70 units = 120 unit on-hand now, VIP reserved 20, so store keeper can pick max 100 unit for delivery (system controlled).
Next receipt is 30 units + 20 reserved = 50 units on-hand now, as VIP has cancelled the reserved, store keeper can pick max 50 unit for delivery, but found defective 5 units, therefore max delivery is only 45 units.
Defective 5 units repaired, store keeper can pick max 5 unit for delivery.
Every product move can be traced, from where to where, by who, date-time.